A company from the Transport & Logistics sector was pursuing the reorganization of its company-wide process management in order to establish a resilient framework for this. Viable concepts were to be developed, tested and made connectable in a pilot area.

Central instruments, role models, sets of rules, communication approaches and a suitable tool for process modeling were to be developed.

In the project, results were prepared at fixed intervals, discussed together, adapted and finalized step by step with experienced participants.